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In line with Government policy we are now totally shut including our self catering. Could I take the opportunity to thank all of our customers and wish everyone the best of luck, stay safe, look after yourselves, your families and your communities and lets get together afterwards!

I will be contacting everyone in due course on our policy on vouchers cancelled when I have both spoken to Groupon and found out exactly what is going to happen nationally for our business going forward. At the moment as I understand it the vouchers, are very good value, but are non transferrable and non refundable in return once booked and it is up to the customer to be insured. Strictly speaking we do not have to do anything. However it is a horrible situation for everybody including us who certainly did not wish to be in this invidious position. In the past we have always let customers move and rebook when faced by life’s misfortunes but here we have so many that it creates a much bigger problem.

When I have all the information we will sit down and decide if and how we can help the situation going forward, do please allow us a week at least as there is so much uncertainty and a lot of information to be gathered. Up to Friday we have taken a hard line as I could not see how we were going to get out of the current situation and it all looked frankly irrelevant and apologies if we have appeared short of  patience or unsympathetic but we have been simply over whelmed, whilst having massive worries about whether we are even going to be here. Yesterday I even stopped answering the phone as my voice has gone. (no dry coughing or temperature!) The chancellor has gone far further than I was expecting, but we do not yet have the detail or know the overall impact of both the measures and the virus. We are though very sympathetic and will  help this situation if we are in a position to do so.

Yours sincerely,

Nigel.

We now have two new one bedroomed luxury ground floor self catering apartments and one new duplex two bedroomed apartment on the first floor.